Cookie Policy

Understanding how Halisamo Marine Workshop uses cookies and tracking technologies

Back to Home

Last Updated: January 15, 2025

Quick Summary: We use cookies to improve your experience on our website, remember your preferences, and provide better marine repair services. You can control cookie settings in your browser at any time.

This Cookie Policy explains how Halisamo Marine Workshop ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website at halisamo.org or interact with our online services. This policy should be read alongside our Privacy Policy and Terms of Service.

What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners about user behavior and preferences.

Why Do We Use Cookies?

As a marine workshop serving commercial fishing vessels, we use cookies to enhance your experience when requesting our services, scheduling emergency repairs, and accessing technical information about trawler equipment maintenance.

Types of Cookies We Use

These cookies are necessary for our website to function properly and cannot be disabled. They enable basic functions like page navigation, access to secure areas, and form submissions for service requests.

These cookies allow our website to remember choices you make and provide enhanced, personalized features relevant to marine repair services.

We use analytics cookies to understand how visitors interact with our website, which helps us improve our marine repair services and website functionality.

Third-Party Cookies

Some cookies on our website are set by third-party services that we use to enhance our marine workshop operations:

Google Services

Google Maps: Used for displaying our workshop location and providing directions to our facility in Kuala Lumpur. These cookies help optimize map loading and remember your map preferences.

Google Analytics: Helps us understand website traffic patterns, popular marine services, and user behavior to improve our customer experience.

reCAPTCHA: Protects our service request forms from spam and automated submissions, ensuring genuine inquiries reach our marine technicians.

Social Media Integration

Facebook Pixel: Allows us to show relevant marine repair content to users who have visited our website and are interested in trawler maintenance services.

LinkedIn Insights: Helps us understand how marine industry professionals interact with our content and services.

Managing Your Cookie Preferences

You have several options for managing cookies on our website:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or alert you when cookies are being sent. However, disabling cookies may limit your ability to use certain features of our website, such as the service request form or emergency contact system.

Browser-Specific Instructions

Chrome: Settings > Privacy and security > Cookies and other site data

Firefox: Options > Privacy & Security > Cookies and Site Data

Safari: Preferences > Privacy > Cookies and website data

Edge: Settings > Cookies and site permissions > Cookies and site data

Opt-Out Links

You can opt out of specific third-party cookies:

Mobile Device Cookies

If you access our website through a mobile device, you can manage cookies through your device's browser settings. Many mobile browsers also offer privacy modes that automatically delete cookies when you close the browser.

Cookie Retention and Deletion

Different cookies have different retention periods:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period (ranging from 24 hours to 2 years)
  • Service-Related Cookies: Emergency contact preferences are retained for 1 year for quick access during marine emergencies

Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our website functionality, new marine services, or legal requirements. When we make significant changes, we will notify you by:

  • Updating the "Last Updated" date at the top of this policy
  • Displaying a notification on our website
  • Sending an email to customers who have requested marine services (where applicable)

Impact on Marine Services

Disabling certain cookies may affect your ability to:

  • Submit service requests for trawler equipment repairs
  • Access technical documentation for marine engines
  • Receive personalized maintenance schedules
  • Use our emergency service location finder

Emergency Services Note

Our emergency marine repair services (available 24/7 at +60 5 1419 97140) do not require cookies to function. You can always contact our workshop directly for urgent trawler repairs regardless of your cookie settings.

Contact Us About Cookies

If you have questions about our use of cookies or need assistance with cookie settings related to our marine services:

Email: [email protected]

Phone: +60 5 1419 97140

Address: Jalan Pelabuhan Utama 15, Taman Industri Pelabuhan, 50480 Kuala Lumpur, Malaysia

Workshop Hours: Monday-Friday 7:00 AM - 7:00 PM, Saturday 8:00 AM - 5:00 PM

Emergency Services: Available 24/7 for urgent marine repairs

Our marine technicians and customer service team are trained to assist with both technical questions about trawler equipment and website-related inquiries including cookie policies.