Privacy Policy

Last updated: January 15, 2025

At Halisamo Marine Workshop ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information you provide directly to us, such as when you:

• Request service quotes through our contact forms
• Call our workshop for emergency repairs
• Subscribe to our maintenance newsletters
• Visit our facility in Kuala Lumpur

This information may include your name, email address, phone number, vessel details, and service requirements.

How We Use Your Information

We use the information we collect to:

• Provide marine repair and maintenance services
• Respond to your service requests and emergency calls
• Send service reminders and maintenance schedules
• Improve our workshop operations and customer service
• Comply with legal obligations and industry regulations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With authorized parts suppliers to fulfill service orders
• With maritime authorities when required by law
• With emergency response teams during critical repairs
• To protect our rights and ensure workshop safety

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our workshop maintains secure filing systems and encrypted digital records.

Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate data
• Opt-out of marketing communications
• Request deletion of your information (subject to legal requirements)

Cookies and Website Data

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. For detailed information, please see our Cookie Policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

• Email: [email protected]
• Phone: +60 5 1419 97140
• Address: Jalan Pelabuhan Utama 15, Taman Industri Pelabuhan, 50480 Kuala Lumpur, Malaysia

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website with an updated revision date.